Lead Water Service Line Inventory Update

Customers of the New Chicago Water System,

New Chicago has contracted with Abonmarche Consultants, LLC, to assist with our water service line inventory program. Authorized door-knockers will begin visiting residences and businesses throughout New Chicago to perform short assessments. Work will begin in October and is expected to continue for a few days.

If customers would prefer NOT to have an unexpected visit from a door knocker, they may inspect their service line material using the simple online survey at the link below.

Water Service Line Material Survey

Please note that this is the service line coming from the meter to the inside of your home. This service line is what would have been installed by the person who built the home originally or what the person had installed at the time of the water meter pit installation. The water main lines that feed the water to the meter before entering your home are all lead free.

The images below are for your reference. These employees will be going around door to door for those who have not completed the survey or do not feel comfortable with completing the survey on their own. It is vital that we complete this survey as it has been mandated by the Environmental Protection Agency (EPA).

SUPE: Substance Use Prevention Education

SUPE: Substance Use Prevention Education is a non-profit organization providing education and resources to prevent substance use. They have created some great resources, available in both English & Spanish, to help educate parents and guardians about Fentanyl.

  • Parent’s Guide to Fentanyl
    • This comprehensive guide equips parents with valuable information, including tips, warning signs, and helpful videos/articles. Ite empowers parents to protect their children from the dangers of fentanyl and make informed decisions regarding substance use.
  • Protecting Children From Online Drug Dealers
    • This resource provides essential tools to safeguard children, including the “Emoji code” to identify online drug dealing, insights into the dark web, and other online safety measures.