Lead Water Service Line Inventory Update

Summary

This post is to inform customers of the New Chicago Water System that there will be door knockers going around to help with the survey of the water service lines throughout the New Chicago Water System.

Customers of the New Chicago Water System,

New Chicago has contracted with Abonmarche Consultants, LLC, to assist with our water service line inventory program. Authorized door-knockers will begin visiting residences and businesses throughout New Chicago to perform short assessments. Work will begin in October and is expected to continue for a few days.

If customers would prefer NOT to have an unexpected visit from a door knocker, they may inspect their service line material using the simple online survey at the link below.

Water Service Line Material Survey

Please note that this is the service line coming from the meter to the inside of your home. This service line is what would have been installed by the person who built the home originally or what the person had installed at the time of the water meter pit installation. The water main lines that feed the water to the meter before entering your home are all lead free.

The images below are for your reference. These employees will be going around door to door for those who have not completed the survey or do not feel comfortable with completing the survey on their own. It is vital that we complete this survey as it has been mandated by the Environmental Protection Agency (EPA).

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